Pausing your membership

We understand that there may be times you will not be able to use your membership for personal or medical reasons which is why we offer membership suspension.   So, whether you’re off on your dream holiday or recovering from an injury, all you need to do to pause your membership is complete the form below and we’ll look after the rest.

Are you a Studio HQ Online Member? Suspensions are not available for Online Membership. You can cancel your subscription at any time by clicking here.  It’s super easy to sign back up again when you’re ready to come back to our online workouts.

The Studio HQ Membership Suspension Form

The Studio HQ Membership Suspension Form

This is the first day you are not able to attend the Studio. Suspensions cannot be backdated. Please enter date in DD/MM/YYYY format eg 01/12/1999
This is the final date you will not be able to attend the Studio. Please enter date in DD/MM/YYYY format eg 01/12/1999: NOTE: Suspensions must be requested for a minimum of 2 week blocks as per the Terms and Conditions of your Membership.
Please tell us the main reason for your suspension. We love to hear about our member's holidays and we may even be able to provide some advice on how to stay fit when you travel. If you're suspending your membership for medical reasons please let us know how we can help and provide a medical certificate below.
Maximum upload size: 20.97MB
If your suspension is due to medical reasons, please upload a copy of your medical certificate.

Once you hit submit, The Studio team will review and process your request within 2 business days and send you a confirmation email.  All suspension requests are bound by our membership terms and conditions. Please note that suspensions will only be processed in a minimum of fortnightly (2 week) increments and must be requested at least 2 weeks prior to the start of the suspension period. Please note that requests cannot be backdated.